Contact
Contact Akarguard
Akarguard is a managed DDoS protection service. Pick the channel that matches what you need, and a person on our team will answer. If your site is under attack, use the emergency line first.
Ways to reach us
Under attack right now
If a site you protect with Akarguard is being attacked and is not recovering, write to the emergency line with the domain name and what you see.
emergency@akarguard.netTarget response under 15 minutes
Support
Setup and configuration questions, DNS and certificate problems, account and billing changes. You can also open a ticket from the support page or from the dashboard.
support@akarguard.netTarget response within 4 business hours
Sales and onboarding
Want to protect a site, move from another provider, or talk about a reseller or white-label setup? Tell us the domains and the traffic you expect and we will help you get started.
info@akarguard.netTarget response within 1 business day
Security disclosure
Found a vulnerability in Akarguard, the dashboard or this website? Report it privately; our security page explains what is in scope and how we handle reports.
security@akarguard.netAcknowledged within 2 business days
Privacy and data requests
Requests about your personal data (access, correction, deletion) and questions about our privacy policy or data processing agreement.
privacy@akarguard.netAnswered within 30 days, as the law requires
Press
Interviews, data requests about the attacks we measure, and media enquiries. Our live attack statistics are free to cite with attribution.
press@akarguard.netCustomers
If you already use Akarguard, the fastest route is a ticket from the dashboard or the support page: it reaches the same team and keeps the conversation with your account. Please include the domain, the time the problem started and, if you can, the reference shown on any block page.
Network status is published at status.akarguard.net. Answers to common questions are in the documentation.
More about us
Who we are and how the protection works: About. How we handle personal data: Privacy policy. Our security practices: Security.